Canute 360 Customer Support
Please email any questions not answered below to email@example.com (for support using your Canute 360) or firstname.lastname@example.org (for anything else).
Using your Canute 360
Start by familiarising yourself with the Canute 360 User Manual (in English)
Read the English Quick start guide
Download Braille Ready Files to use with Canute 360 onto an SD card
View the Canute 360 Technical Specification
Problems with your Canute 360? Try diagnosing your Canute 360
Online tools for using with Canute 360
- Do you only have EuroBraille encoded BRFs? Follow instructions for getting Canute compatible files: EuroBraille and Canute
Distribution and returns
View the Canute 360 Warranty
Contact details for Canute 360 distributors
Using Canute as a display with PCs
Canute can be used as a display connected to your PC. However most screen-reader software has not yet been updated to work with multiline displays. We are working with screen-reader developers to change this and coming up with some very exciting use-cases. See below for the latest screen-reader support for your Canute.
Therefore at present Canute-as-a-display is only recommended for use by developers. Currently all these solutions require a reasonably high level of technical competence to initially set up, such as experience editing the Windows Registry.
Using the custom Canute installer for Raspberry Pis
Using the Canute Console
This section is under active development and is not considered complete. Use at your own risk or after consulting the BBT team.
Developing for Canute
Caveat lector: Creating custom updates for the software, firmware or accessing the internal hardware may invalidate your warranty. It may also be hard or impossible to diagnose or repair the machine remotely. It is possible to brick a Canute by making changes to software or firmware. This section is only intended for developers who are under agreement with BBT.
About this support repository
This support repository is hosted on Bristol Braille’s Github wiki ↵ and mirrored on the Bristol Braille Technology CIC website ↵
Please email email@example.com if you have a contribution you would like to add to the Canute 360 wiki or if you would like to be given editing rights to the Wiki.
Consult the Wikimedia user’s guide for information on editing wiki software.